Reference

Terms Conditions That Cover Your c789 Account

Before you deposit via JazzCash, Easypaisa, or Raast and start placing bets, these terms set out what you agree to when you use c789 — from how your account works to how disputes get handled.

Account EligibilityWallet & Payment RulesDeposits via JazzCash, Easypaisa, RaastDispute & Closure TermsJurisdiction-Dependent Access
c789 Terms Conditions That Cover Your c789 Account
TERMS CONTACT PATHS

Reach Us on These Terms

If something in these terms isn't clear, or if you need to raise a dispute, flag an account issue, or request a data review, these are the right channels. For urgent account matters — a blocked withdrawal or a deposit that hasn't cleared — live chat gets you to someone fastest. For formal complaints or written records, email is the better path.

Live Chat Open the chat icon in the c789 lobby for direct support. Quote your account ID and the transaction reference when raising a terms-related issue.
Email Support Send detailed queries or formal complaints to our support address. We respond in order of receipt; include your registered mobile number and a clear description.
Help Centre The c789 Help Centre covers common account, payment, and eligibility questions. Check there first — most terms queries are answered without needing to contact support.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account data and wallet details are handled with care. We use SSL encryption on all pages and require OTP verification for logins from new devices. You can review the personal data tied to your account by contacting support — we'll confirm what we hold and how it's used. If you want a record corrected or removed, raise it in writing through email support and we'll respond within the timeframe required by applicable rules.

SSL Encryption

Every page on c789 runs over SSL. Your login credentials, wallet details, and transaction history are encrypted in transit and at rest.

OTP Login Verification

Logging in from a new device triggers a one-time password sent to your registered mobile number. This step cannot be skipped and protects against unauthorised access.

Data Retention Policy

We retain account and transaction data for as long as required by applicable regulations. You can request a summary of what we hold by contacting support in writing.

Account Closure

You may request account closure at any time through live chat or email. Any remaining wallet balance is returned to your registered JazzCash, Easypaisa, or Raast account after identity verification.

Common Questions About These Terms

These are the questions we see most often about account terms, eligibility, and how the rules apply to your wallet and betting activity.

Account access depends on local law and the region you connect from. You must be of legal age in your jurisdiction and must not be accessing from a region where online betting is restricted.

Your deposit will be held pending a manual review. Contact support with your transaction ID and registered mobile number and the team will verify and release it.

We update the revision date at the top of this page when terms change. Continuing to use your account after a revision means you accept the updated version. We flag changes that affect your wallet or active bets.

Send a written request through email support, including your registered mobile number. We'll confirm what data we hold and how it's used, within the timeframe required by applicable rules.

Sharing login credentials, running multiple accounts from one device, or sending deposits from a wallet not registered to you can all result in suspension. Contact support if you think a suspension was made in error.

Request closure through live chat or email. After identity verification, any remaining wallet balance is returned to your registered JazzCash, Easypaisa, or Raast account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.