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How c789 Handles Your Personal Information

This Privacy Policy covers exactly what data c789 collects when you open an account, make deposits through JazzCash, Easypaisa or Raast, and access the platform from any device.

Account data protectedJazzCash, Easypaisa, Raast payment dataCookie and device data explainedYour rights, clearly stated
c789 How c789 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption across account login flows, payment confirmations and stored personal records. Cookies track session activity on your device so the platform remembers your preferences across visits — you can adjust cookie settings through your browser at any time. Retention periods vary by data type: transaction records tied to JazzCash, Easypaisa or Raast deposits are kept for as long as required under applicable financial record rules; account profile data is removed upon verified account closure. We do not use your data for automated profiling that produces legal effects without human review.

Encryption on Login

Your password and OTP flow are encrypted in transit. We never store your raw credentials, and any suspicious login attempt triggers an account alert sent to your registered contact.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see which parts of the platform you visit. You can block non-essential cookies through your browser settings.

Payment Data Handling

Transaction references from JazzCash, Easypaisa and Raast are stored only to reconcile your account wallet. We do not retain card numbers or mobile wallet PINs at any point.

Data Retention and Removal

After account closure is verified, profile data is deleted within the period stated in applicable regulations. You can request a copy of your data before closure through the support channels above.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or remove data we hold on your account, reach our support team through any of the channels below. For privacy-specific requests — such as asking what data is linked to your JazzCash or Easypaisa deposits — include your registered account email so we can locate your record quickly and respond without unnecessary delays.

Live Chat Open the chat widget on any page. State your privacy request and your registered email so the agent can pull your account record without extra back-and-forth.
Email Support Send your request to our support address listed in the account help section. Include the subject line 'Privacy Request' so it reaches the right team directly.
Account Help Centre Log in, go to Account Settings, and select the Help option. From there you can raise a privacy query tied directly to your account wallet and transaction history.

Common Questions About Your Data and Rights

These are the questions we hear most often about how c789 manages your personal data, what happens to payment information, and how to exercise your rights as an account holder. Each answer is specific to this platform and how it operates for accounts in Pakistan where local law permits.

We collect your name, contact details and the payment method you link — whether that is JazzCash, Easypaisa or Raast. We also log device and session data to keep your account secure.

We share data only with payment processors and identity verification partners where required to operate your account. All third parties we work with are bound by confidentiality terms; we do not sell your data.

Only the transaction reference and amount are stored to match the payment to your account wallet. Your mobile wallet PIN and bank credentials are never held on our systems.

Yes. Contact support via live chat or email with the subject 'Privacy Request' and your registered email. We will locate your record and send the relevant data to you.

Transaction records are kept for as long as applicable financial regulations require. Profile data is removed after verified account closure, within the timeframe set by those regulations.

Log in, go to Account Settings, and raise a closure or deletion request through the Help option. Our team reviews and processes it; you can also email with 'Data Deletion' in the subject line.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.